Atlanta Car Care

calvin Hunt 2 months ago

I don’t usually leave negative reviews, but after three visits in less than three weeks, I cannot recommend Atlanta Car Care. I brought my 2011 Subaru Outback in for one issue: overheating. During my first visit, they replaced the radiator cap. The vehicle continued overheating. During my second visit, they replaced the thermostat. Once again, the exact same problem returned. On my third visit, Patrick finally told me the engine was essentially done and there was nothing more they could do. My frustration isn’t that my vehicle ultimately needed an engine. Older vehicles sometimes have catastrophic failures. My frustration is that I paid for two separate repairs that never addressed the original problem before being told the engine was beyond repair. If that was the diagnosis all along, it should have been identified before recommending repairs that did not solve the issue. What made the experience worse was the communication. Patrick described allowing me to bring the vehicle back as a “goodwill” gesture. Respectfully, I wasn’t asking for goodwill—I was asking the shop to stand behind repairs that failed to resolve the complaint I originally paid them to fix. After reviewing my

Liam Trainor 4 months ago

Excellent service. I called around to a ton of different places in the area to get a pricing on a diagnostics test. Atlanta Car Care had the cheapest pricing by far! Unfortunately, I had a blown head gasket, but Patrick and his team worked diligently to fix the problem. I actually received my car about 4 days sooner than expected. It’s hard to find a mechanic you can trust, but incredibly valuable once you do find the mechanic you can trust. I will definitely return for more service in the future!

Patricia Grant 5 months ago

Patrick is excellent. He gave me an estimate. There were no surprises, well one pleasant surprise. The cost to replace the windshield and reattaching the rear view mirror was considerably less than I expected. He informed me when the materials would arrive at his shop. I recommend Atlanta Car Care very highly. Professional, courteous, and reasonable prices. Thank you Patrick for running a great shop.

Ethan Worlow 6 months ago

Had a belt snap on my 1996 Miata and had it towed to ACC because my preferred shop had a 5 week lead time. They got me a quote the next day for my belt issue along with two other long term issues I had been ignoring. Some parts were hard to come by for my older car and communication could’ve been a bit better but overall my car drives better than it has in years, with way less noise and vibration. The price was reasonable and labor rates were better than I’ve seen in a while. Everyone I spoke to on the phone was polite and respectful and were willing to answer my questions. I would feel comfortable recommending them to my friends/family.

Jason Fidanza 9 months ago

Very friendly and knowledgeable folks. Diagnosed the issue with my daughter’s vehicle. Repaired right the first time. I also liked the communication with us, a detailed explanation and estimate of the repairs was texted to us. We we able to chose from several different payment options, cash, card, affirm. We chose Klarna, got the approval and the payment was sent directly to the shop. Easy peasy. Thank you Patrick and the team at Atlanta Car Care.